PRIVACY POLICY:

This Privacy Policy forms part of the Trec Cards Terms and Conditions. Words defined in the Terms and Conditions have the same meaning in this Policy, unless the context indicates otherwise.

1. Purpose of this Privacy Policy

Trec Cards is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. The purpose of this Privacy Policy is to inform you of how we collect, use, share, and protect your personal data.

2. What information we collect

When you use our services, we may collect the following personal information:

  • Personal details: This may include your name, contact information (such as your email address, phone number, and physical address), and other information necessary to process your order or inquiry.
  • Transaction details: Information about products purchased, delivery preferences, and payment information may be collected during the transaction process.
  • Technical data: We may collect information about your device, IP address, browser type, and browsing history while you navigate through our website.

3. How we collect information

We collect personal information in the following ways:

  • Direct interactions: You provide personal information directly to us when you place an order, fill out a form, or contact us via email.
  • Automated technologies or interactions: As you interact with our website, we may automatically collect technical data using cookies, server logs, and other similar technologies.

4. How we use your personal information

We will use your personal information only for the purposes for which it was collected and agreed upon. This includes:

  • Processing and fulfilling your orders;
  • Communicating with you about your order or inquiry;
  • Customizing your experience on our website;
  • Providing you with information about our products, services, promotions, and special offers (if you have consented to such communications); and
  • Complying with legal or regulatory obligations.

5. Sharing your information

We may share your personal information with third parties only if required to do so by law or for the legitimate purposes set out in this Policy. For example:

  • Service providers: We may share your information with trusted service providers who assist us in fulfilling orders, processing payments, and delivering products to you.
  • Legal obligations: If we are required to disclose your personal information to comply with any legal obligation, we will do so.

6. How we protect your personal information

We are committed to taking appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, destruction, or damage. However, no system is completely secure, and we cannot guarantee the security of your information.

7. Your rights

You have the right to:

  • Access your personal information: You can request a copy of the personal data we hold about you.
  • Correct your personal information: You can ask us to correct or update inaccurate or incomplete information.
  • Delete your personal information: You can request that we erase your personal information, where appropriate.
  • Object to processing: You have the right to object to the processing of your personal data for direct marketing purposes or where such processing is not required by law.

To exercise any of these rights, please contact us at info@treccards.co.za.

8. Retention of personal information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

9. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that enable us to collect technical data, such as your browsing behavior on our site. You can manage your cookie preferences through your browser settings, but please note that some parts of our website may not function properly if you disable cookies.

10. Changes to this Privacy Policy

Trec Cards may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this Policy periodically.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@treccards.co.za.